COVID-19
COVID-19 has been declared a global health emergency. Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine response efforts and lead to COVID-19 to spread even more quickly.
You can use the tools and resources in this section to incorporate community engagement and accountability into your COVID-19 operations.
Please regularly check the WHO site for the latest information on COVID-19: https://www.epi-win.com/
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11 May 2020
Weekly community feedback report #6 (6 May)
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IFRCEach week, the IFRC Africa Regional office will analyse feedback collected by National Societies across Africa. This includes the beliefs, fears, rumours, questions and suggestions people have about COVID-19 and about the humanitarian response.
6 May 2020
Tips for Engaging Communities during COVID-19 in Low-Resource Settings, Remotely and In-Person (GOARN,WHO, UNICEF & IFRC)
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IFRCThis brief provides key considerations for engaging communities on COVID-19 and tips for how to engage where there are movement restrictions and physical distancing measures in place, particularly in low-resource settings. It is designed for non-governmental organizations (NGOs), UN agencies, government agencies, and other humanitarian and implementing actors working on health promotion, risk communication, and community engagement for COVID-19.
4 May 2020
Weekly community feedback report #5 (29 April)
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IFRCEach week, the IFRC Africa Regional office will analyse feedback collected by National Societies across Africa. This includes the beliefs, fears, rumours, questions and suggestions people have about COVID-19 and about the humanitarian response.
4 May 2020
How to include marginalized and vulnerable people in risk communication and community engagement (Update #1)
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IFRCThis document provides guidance on additional marginalized and vulnerable groups and how to include them in COVID-19 risk communication and community engagement (RCCE) activities.
27 April 2020
Knowledge and information needs on COVID-19: Discussion with advisory committee members
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Turkish Red CrescentA report on how the Turkish Red Crescent Society's Advisory Committees have adapted their ways of working during the Covid-19 crisis, playing a critical role in the ongoing crisis to raise awareness, provide the right information and share key messages with their community.
23 April 2020
Ask Dr Ben factsheet #4 (22 April)
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IFRCThis factsheet accompanies the feedback report by addressing the top 4 to 5 questions and rumours posed by communities. It is designed to help NSs tackle key questions and rumours in an accurate and precise manner.
23 April 2020
Weekly community feedback report #4 (22 April)
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PublicationOrganisation:
IFRCEach week, the IFRC Africa Regional office will analyse feedback collected by National Societies across Africa. This includes the beliefs, fears, rumours, questions and suggestions people have about COVID-19 and about the humanitarian response.
23 April 2020
Guidance for National Societies on safe and remote risk communication and community engagement during COVID-19
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IFRCThis guidance note provides clear recommendations to National Societies on how volunteers can carry out face-to-face social mobilization safely, how to advocate for continued access to communities with Governments in the face of movement restrictions and options for remote risk communication and community engagement (RCCE), when face to face access is no longer an option.
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