COVID-19

COVID-19 has been declared a global health emergency. Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine COVID-19 responses.

You can use the tools and resources in this section to incorporate CEA into your COVID-19 operations.

All resources can be viewed in list format, here

Additional resources can be found in the following resource libraries:

Search results

15 February 2021

Handbook for media: the new coronavirus and COVID-19

Type:

Tool

Organisation:

BBC Media Action

A handbook designed to help the media to support and communicate with their audiences about the COVID-19 pandemic. Available in English, Ukrainian and Romanian.

  • COVID-19
  • Epidemics

15 February 2021

COVID-19 Risk Communication and Community Engagement Strategy, Africa (Updated)

Type:

Tool

Organisation:

IFRC

This strategy reflects lessons learned since the start of the Covid-19 pandemic and focuses on what we are aiming to achieve over the coming year, including on building and maintaining trust in the vaccine.

  • Africa
  • COVID-19

15 February 2021

Pocket guide for community engagement and accountability practitioners

Type:

Guide

Organisation:

IFRC

This pocket guide brings together some essential tools and resources to build trust using community engagement and accountability (CEA) approaches to support the rollout of COVID-19 vaccines.

  • COVID-19
  • Epidemics

10 February 2021

10 steps to community readiness for the COVID-19 vaccine

Type:

Tool

Organisation:

GOARN

A document outlining the 10 steps countries should take to prepare communities for a COVID-19 vaccine, treatment or new test.

  • COVID-19
  • Epidemics

8 February 2021

RCCE Asia-Pacific Perception Survey Round 2

Type:

Tool

Organisation:

IFRC

Round two of a rapid perception survey template designed to understand what the public already know, and still want to know, about COVID-19.

  • Asia Pacific
  • COVID-19

4 February 2021

COVID-19 takes social and financial toll on Cox’s Bazar camp communities

Type:

Report

Organisation:

Bangladesh Red Crescent Society

A report on Forcibly Displaced Myanmar National's (FDMNS) perceptions of COVID-19. That data for this report was captured during interviews with 315 FDMNs across 13 camps in Cox’s Bazar in order to gauge their perspectives on information, behaviour, trust, and economic impact.

  • Asia Pacific
  • Camps
  • Community feedback

28 January 2021

Covid-19 community feedback workshops

Type:

Webinar

Organisation:

IFRC

A introductory webinar on coding qualitative COVID-19 feedback data. Available in English and French.

  • Coding
  • Community feedback

28 January 2021

COVID-19 Community Feedback Package

Type:

Tool

Organisation:

IFRC

This resource package was put together to provide you with the tools and guidance you need to set up mechanisms for systematically listening and responding to communities in our response to COVID-19. The materials have been posted to Google Drive to maintain live updates to IFRC tools our guidance adapts along with the pandemic. The guidance document in the root of the folder contains descriptions and links to all included materials as well as resources posted elsewhere on the web.

  • Community feedback
  • COVID-19
  • Epidemics

21 January 2021

Community engagement and accountability in cash programming during COVID-19

Type:

Webinar

Organisation:

IFRC

Webinar slides on the use of community engagement and accountability in cash programming during COVID-19.

  • Africa
  • Cash

20 January 2021

Vaccine misinformation management field guide

Type:

Guide

Organisation:

First Draft

This new resource aims to help countries develop strategic and well-coordinated national action plans to rapidly counter vaccine misinformation that are informed by active social listening. The guide covers topics on vaccine hesitancy, why people are susceptible to misinformation and a strategic approaches to misinformation management.

  • COVID-19
  • Disease

13 January 2021

COVID-19 Community Feedback Kit

Type:

Tool

Organisation:

IFRC

A resource library with the tools and guidance you need to set up mechanisms for systematically listening and responding to communities in our response to COVID-19. Our resources have a focus on practical and simple ways to listen and respond to feedback received from community members during face to face or remote social mobilization activities, via social media or WhatsApp.

  • Community feedback
  • COVID-19

11 January 2021

RCCE Asia-Pacific Perception Survey Round 1 (Updated)

Type:

Tool

Organisation:

IFRC

An updated rapid perception survey template designed to understand what the public already know, and still want to know, about COVID-19. The results from the survey can be found under the 'related resources' section of the hub's resource page.

  • Asia Pacific
  • COVID-19