COVID-19

COVID-19 has been declared a global health emergency. Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine response efforts and lead to COVID-19 to spread even more quickly.

You can use the tools and resources in this section to incorporate community engagement and accountability into your COVID-19 operations.

All resources can be viewed in list format, here

Additional resources can be found in the following resource libraries:

Search results

22 February 2021

Community feedback report (Turkey)

Type:

Report

Organisation:

IFRC

A community feedback report capturing complaints, questions, feedback and rumours collected as part of the IFRC supported COVID-19 response project targeting refugees and host population in Turkey under the Community Based Migration Programme.

  • Complaints
  • Coronavirus
  • COVID-19

17 February 2021

Community needs, perceptions and demand: community assessment tool

Type:

Tool

Organisation:

WHO

The Community needs, perceptions, and demand: community assessment tool can be used by countries to rapidly assess and respond to community health needs and perceptions around access and effective use of essential health services during the COVID-19 outbreak.

  • Assessments
  • Community feedback
  • Coronavirus

17 February 2021

Generating acceptance and demand for COVID-19 vaccines

Type:

Guide

Organisation:

WHO

This package of guidance and tools supports the design and evaluation of strategies to generate acceptance and demand for COVID-19 vaccines. These tools offer practical guidance on a range of technical areas – from overall demand planning to gathering and using local behavioural/social data, to specific strategies for community engagement, as well as managing misinformation.

  • Coronavirus
  • COVID-19
  • Epidemics

17 February 2021

Too much information: A public guide  

Type:

Guide

Organisation:

First Draft

This guide will help you understand where misinformation comes from and why it spreads. It will help you decide what’s worth sharing, and give you advice on having difficult conversations with friends and family members who repeat something you consider to be harmful or misleading.

  • Coronavirus
  • COVID-19
  • Epidemics

15 February 2021

Vaccine myths vs science

Type:

Video

Organisation:

WHO

A video with WHO’s Dr Katherine O’Brien busting some vaccine myths related to infertility, DNA and composition of vaccines.

  • Coronavirus
  • COVID-19
  • Epidemics

15 February 2021

Handbook for media: the new coronavirus and COVID-19

Type:

Tool

Organisation:

BBC Media Action

A handbook designed to help the media to support and communicate with their audiences about the COVID-19 pandemic. Available in English, Ukrainian and Romanian.

  • Coronavirus
  • COVID-19
  • Epidemics

15 February 2021

COVID-19 Risk Communication and Community Engagement Strategy, Africa (Updated)

Type:

Tool

Organisation:

IFRC

This strategy reflects lessons learned since the start of the Covid-19 pandemic and focuses on what we are aiming to achieve over the coming year, including on building and maintaining trust in the vaccine.

  • Africa
  • Coronavirus
  • COVID-19

15 February 2021

Pocket guide for community engagement and accountability practitioners

Type:

Guide

Organisation:

IFRC

This pocket guide brings together some essential tools and resources to build trust using community engagement and accountability (CEA) approaches to support the rollout of COVID-19 vaccines.

  • Coronavirus
  • COVID-19
  • Epidemics

10 February 2021

10 steps to community readiness for the COVID-19 vaccine

Type:

Tool

Organisation:

GOARN

A document outlining the 10 steps countries should take to prepare communities for a COVID-19 vaccine, treatment or new test.

  • Coronavirus
  • COVID-19
  • Epidemics

8 February 2021

RCCE Asia-Pacific Perception Survey Round 2

Type:

Tool

Organisation:

IFRC

Round two of a rapid perception survey template designed to understand what the public already know, and still want to know, about COVID-19.

  • Asia Pacific
  • Coronavirus
  • COVID-19

4 February 2021

COVID-19 takes social and financial toll on Cox’s Bazar camp communities

Type:

Report

Organisation:

Bangladesh Red Crescent Society

A report on Forcibly Displaced Myanmar National's (FDMNS) perceptions of COVID-19. That data for this report was captured during interviews with 315 FDMNs across 13 camps in Cox’s Bazar in order to gauge their perspectives on information, behaviour, trust, and economic impact.

  • Asia Pacific
  • Camps
  • Community feedback

28 January 2021

Covid-19 community feedback workshops

Type:

Webinar

Organisation:

IFRC

A introductory webinar on coding qualitative COVID-19 feedback data. Available in English and French.

  • Coding
  • Community feedback
  • Coronavirus