COVID-19
COVID-19 has been declared a global health emergency. Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine response efforts and lead to COVID-19 to spread even more quickly.
You can use the tools and resources in this section to incorporate community engagement and accountability into your COVID-19 operations.
All resources can be viewed in list format, here
Additional resources can be found in the following resource libraries:
- Global Repository of COVID-19 IEC Materials A global library of COVID-19 IEC materials including infographics, posters, videos and other key IEC materials in different languages.
- Risk Communication and Community Engagement Training Packages & Webinars Find a range of global and regional training packages as well as the latest thematic webinars held by IFRC and partners.
Search results
22 February 2021
Community feedback report (Turkey)
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IFRCA community feedback report capturing complaints, questions, feedback and rumours collected as part of the IFRC supported COVID-19 response project targeting refugees and host population in Turkey under the Community Based Migration Programme.
17 February 2021
Community needs, perceptions and demand: community assessment tool
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WHOThe Community needs, perceptions, and demand: community assessment tool can be used by countries to rapidly assess and respond to community health needs and perceptions around access and effective use of essential health services during the COVID-19 outbreak.
17 February 2021
Generating acceptance and demand for COVID-19 vaccines
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WHOThis package of guidance and tools supports the design and evaluation of strategies to generate acceptance and demand for COVID-19 vaccines. These tools offer practical guidance on a range of technical areas – from overall demand planning to gathering and using local behavioural/social data, to specific strategies for community engagement, as well as managing misinformation.
17 February 2021
Too much information: A public guide
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First DraftThis guide will help you understand where misinformation comes from and why it spreads. It will help you decide what’s worth sharing, and give you advice on having difficult conversations with friends and family members who repeat something you consider to be harmful or misleading.
15 February 2021
Vaccine myths vs science
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WHOA video with WHO’s Dr Katherine O’Brien busting some vaccine myths related to infertility, DNA and composition of vaccines.
15 February 2021
Handbook for media: the new coronavirus and COVID-19
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BBC Media ActionA handbook designed to help the media to support and communicate with their audiences about the COVID-19 pandemic. Available in English, Ukrainian and Romanian.
15 February 2021
COVID-19 Risk Communication and Community Engagement Strategy, Africa (Updated)
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IFRCThis strategy reflects lessons learned since the start of the Covid-19 pandemic and focuses on what we are aiming to achieve over the coming year, including on building and maintaining trust in the vaccine.
15 February 2021
Pocket guide for community engagement and accountability practitioners
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IFRCThis pocket guide brings together some essential tools and resources to build trust using community engagement and accountability (CEA) approaches to support the rollout of COVID-19 vaccines.
10 February 2021
10 steps to community readiness for the COVID-19 vaccine
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GOARNA document outlining the 10 steps countries should take to prepare communities for a COVID-19 vaccine, treatment or new test.
8 February 2021
RCCE Asia-Pacific Perception Survey Round 2
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IFRCRound two of a rapid perception survey template designed to understand what the public already know, and still want to know, about COVID-19.
4 February 2021
COVID-19 takes social and financial toll on Cox’s Bazar camp communities
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Bangladesh Red Crescent SocietyA report on Forcibly Displaced Myanmar National's (FDMNS) perceptions of COVID-19. That data for this report was captured during interviews with 315 FDMNs across 13 camps in Cox’s Bazar in order to gauge their perspectives on information, behaviour, trust, and economic impact.
28 January 2021
Covid-19 community feedback workshops
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IFRCA introductory webinar on coding qualitative COVID-19 feedback data. Available in English and French.
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