COVID-19

COVID-19 has been declared a global health emergency. Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine COVID-19 responses.

You can use the tools and resources in this section to incorporate CEA into your COVID-19 operations.

All resources can be viewed in list format, here

Additional resources can be found in the following resource libraries:

Search results

7 June 2021

Operational guide for engaging communities in contact tracing

Type:

Guide

Organisation:

GOARN

The purpose of this guidance is to reinforce the place of community engagement and participation in the contact tracing process. The guidance and related products articulate best practice principles for community engagement and how they can be operationalized as part of any community-centred contact tracing strategy.

  • Contact tracing

2 June 2021

One light, one tunnel: How commitments to COVID-19 vaccine equity can become reality for last mile communities

Type:

Policy brief

Organisation:

IFRC

An IFRC policy brief on equity in COVID-19 vaccination containing practical examples of how Red Cross and Red Crescent are supporting vaccination efforts worldwide. This brief includes a special chapter focused on how community engagement and social mobilization are central pieces to ensure COVID-19 vaccine acceptance.

  • Vaccine
  • Equity
  • Community mobilization

27 May 2021

Vaccination status of refugees in Turkey – survey results ii

Type:

Report

Organisation:

IFRC

A survey on the vaccination status of refugees aged 65 and above conducted by the Turkish Red Crescent Society.

  • Refugees
  • Survey
  • Vaccine

24 May 2021

COVID 19 Community feedback report, Nepal April 2021

Type:

Report

Organisation:

IFRC

A community feedback report on COVID-19 in Nepal. The health system in Nepal is struggling with a new wave of COVID-19 and community feedback highlights this through increased questions about how to access health service and more questions on how to manage the virus.

  • Feedback

20 May 2021

Perceptions of a pandemic: Africa Red Cross / Red Crescent volunteer perceptions

Type:

Report

Organisation:

Ground Truth

This report presents highlights from the Covid-19 perceptions survey of Red Cross/ Red Crescent (RCRC) volunteers across the Africa region. The goal is to gain insights into how the pandemic and the RCRC’s response are perceived and experienced across Africa.

  • Perceptions
  • Survey

13 May 2021

"Feedback is useless! Unless someone acts on it"

Type:

Webinar

Organisation:

Ground Truth

A recorded session from Humanitarian Networks and Partnerships Week (HNPW) organized by Ground Truth Solutions and IFRC that digs into what happens after the feedback mechanism and after data is collected.

  • Feedback mechanism

13 May 2021

Updated Epidemic Control training package for volunteers

Type:

Training Material

Organisation:

IFRC

An updated Epidemic Control for Volunteers/RCCE training package for volunteers, setting up of the qualitative community feedback mechanism used in the Ebola response in DRC, and working through the RCCE Collective Service to collaborate on key RCCE activities. Available in English and French.

  • Epidemic control
  • RCCE
  • Volunteers

12 May 2021

COVID-19 Risk Communication and Community Engagement (RCCE) Assessment

Type:

Report

Organisation:

U-Learn

This assessment aims to strengthen the evidence base surrounding risk communication and community engagement (RCCE) approaches in Uganda, in particular in refugee communities during the COVID-19 response, to inform the successful delivery of RCCE.

  • Assessments
  • RCCE
  • Refugees

6 May 2021

COVID-19 Vaccine Perception Survey with volunteers from the Americas Region

Type:

Tool

Organisation:

IFRC

18 National Societies participated with a total of 1,640 responses. The survey can be accessed through a dashboard, and the results can be filtered by national society. Available in English and Spanish.

  • Perceptions
  • Spanish
  • Survey

5 May 2021

How to ensure an inclusive and community-centered COVID-19 vaccines rollout

Type:

Training Material

Organisation:

IFRC

A rapid training session on how to ensure an inclusive and community-centered COVID-19 vaccines rollout for the Africa region. Available in English and French.

  • Training
  • Vaccine

5 May 2021

Joint note on means to protect health care from acts of violence in the COVID-19 vaccination rollout in fragile, conflict-affected and vulnerable settings

Type:

Tool

Organisation:

ICRC

This document aims to facilitate the mainstreaming of prevention and protection and identify concrete actions to ensure the safe provision of vaccines in conflict-affected and vulnerable settings.

  • Conflict
  • Vaccine

28 April 2021

COVID-19 vaccine introduction toolkit

Type:

Tool

Organisation:

WHO

The COVID-19 vaccine introduction toolbox equips all countries to prepare for and implement COVID-19 vaccination by providing guidance, tools, and training. This toolbox is intended to support Ministries of Health, health workers, partner organizations, and other stakeholders. Available in multiple languages.

  • Vaccine