COVID-19 has been declared a global health emergency. Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine COVID-19 responses.
You can use the tools and resources in this section to incorporate CEA into your COVID-19 operations.
All resources can be viewed in list format, here
Additional resources can be found in the following resource libraries:
7 June 2021
Operational guide for engaging communities in contact tracing
The purpose of this guidance is to reinforce the place of community engagement and participation in the contact tracing process. The guidance and related products articulate best practice principles for community engagement and how they can be operationalized as part of any community-centred contact tracing strategy.
2 June 2021
One light, one tunnel: How commitments to COVID-19 vaccine equity can become reality for last mile communities
An IFRC policy brief on equity in COVID-19 vaccination containing practical examples of how Red Cross and Red Crescent are supporting vaccination efforts worldwide. This brief includes a special chapter focused on how community engagement and social mobilization are central pieces to ensure COVID-19 vaccine acceptance.
27 May 2021
Vaccination status of refugees in Turkey – survey results ii
A survey on the vaccination status of refugees aged 65 and above conducted by the Turkish Red Crescent Society.
24 May 2021
COVID 19 Community feedback report, Nepal April 2021
A community feedback report on COVID-19 in Nepal. The health system in Nepal is struggling with a new wave of COVID-19 and community feedback highlights this through increased questions about how to access health service and more questions on how to manage the virus.
20 May 2021
Perceptions of a pandemic: Africa Red Cross / Red Crescent volunteer perceptions
This report presents highlights from the Covid-19 perceptions survey of Red Cross/ Red Crescent (RCRC) volunteers across the Africa region. The goal is to gain insights into how the pandemic and the RCRC’s response are perceived and experienced across Africa.
13 May 2021
"Feedback is useless! Unless someone acts on it"
A recorded session from Humanitarian Networks and Partnerships Week (HNPW) organized by Ground Truth Solutions and IFRC that digs into what happens after the feedback mechanism and after data is collected.
13 May 2021
Updated Epidemic Control training package for volunteers
An updated Epidemic Control for Volunteers/RCCE training package for volunteers, setting up of the qualitative community feedback mechanism used in the Ebola response in DRC, and working through the RCCE Collective Service to collaborate on key RCCE activities. Available in English and French.
12 May 2021
COVID-19 Risk Communication and Community Engagement (RCCE) Assessment
This assessment aims to strengthen the evidence base surrounding risk communication and community engagement (RCCE) approaches in Uganda, in particular in refugee communities during the COVID-19 response, to inform the successful delivery of RCCE.
6 May 2021
COVID-19 Vaccine Perception Survey with volunteers from the Americas Region
18 National Societies participated with a total of 1,640 responses. The survey can be accessed through a dashboard, and the results can be filtered by national society. Available in English and Spanish.
5 May 2021
How to ensure an inclusive and community-centered COVID-19 vaccines rollout
A rapid training session on how to ensure an inclusive and community-centered COVID-19 vaccines rollout for the Africa region. Available in English and French.
5 May 2021
Joint note on means to protect health care from acts of violence in the COVID-19 vaccination rollout in fragile, conflict-affected and vulnerable settings
This document aims to facilitate the mainstreaming of prevention and protection and identify concrete actions to ensure the safe provision of vaccines in conflict-affected and vulnerable settings.
28 April 2021
COVID-19 vaccine introduction toolkit
The COVID-19 vaccine introduction toolbox equips all countries to prepare for and implement COVID-19 vaccination by providing guidance, tools, and training. This toolbox is intended to support Ministries of Health, health workers, partner organizations, and other stakeholders. Available in multiple languages.
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