Institutionalisation

It is essential to integrate community engagement and accountability components into all aspects of your work.

This should be treated as a priority at both organisational and operational levels.

The range of case studies and guides on this hub will help you to institutionalise community engagement and accountability where you are.

Three Red Cross workers at a temporary station take down information from women at a table outside.

Search results

3 July 2019

Communicating with beneficiaries: a two-way dialogue

Resource type:

Case Study

Organisation:

IFRC

An IFRC case study on ‘Communicating with Beneficiaries: a Two-Way Dialogue’, a beneficiary communications programme in Pakistan which uses means such as radio, SMS and face-to-face contact to communicate with people.

  • Communication
  • Information
  • Technology

3 July 2019

PASSA Youth manual and toolkit

Resource type:

Training Material

Organisation:

IFRC

An IFRC manual on PASSA Youth (Participatory Approach for Safe Shelter and Settlements Awareness). It is part of the IFRC’s Youth Engagement Strategy to engage children and young people in affected communities.

  • Shelter
  • Youth

2 July 2019

Communication is aid – video

Resource type:

Video

Organisation:

CDA Collaborative

This 'Communication is Aid' animation was produced to demonstrate the positive impact of two-way communication with crisis-affected populations.

  • Information as aid
  • Video

2 July 2019

Building a global alliance on adaptive management

Resource type:

Report

Organisation:

Overseas Development Institute

A multi-agency report recommending the use of ‘adaptive management’, to ensure that evidence-based decision-making informs programme delivery.

  • Adaptive management

2 July 2019

Accountability to affected populations, tools to assist in implementing the IASC AAP commitments

Resource type:

Tool

Organisation:

Inter Agency Standing Committee

A collection of tools issued by the IASC (Inter-Agency Standing Committee) to improve AAC (Accountability to Affected Populations). These include planning, assessment and review tools.

  • Accountability
  • Monitoring

2 July 2019

CDAC communication training templates

Resource type:

Training Material

Organisation:

CDA Collaborative

A range of templates and resources from CDAC, to support humanitarian responders in their Community Engagement and Accountability programmes. It includes toolkits, reports and a stakeholder mapping template.

  • Communication
  • Information
  • Strategy

2 July 2019

Communication for Development (C4D): Global progress and country-level highlights across programme areas

Resource type:

Report

Organisation:

UNICEF

A report from UNICEF presenting the organisation’s C4D (Communication for Development) framework, guiding principles and the strategic context for its implementation.

  • Communication
  • Initiatives
  • Social change

2 July 2019

Protecting people in locally led disasters

Resource type:

Report

Organisation:

Australian Red Cross

A report produced by the Australian Red Cross entitled ‘Protecting People in Locally Led Disaster Response’. It looks at the protection challenges and opportunities in locally led crisis response.

  • Capacity building
  • Disaster
  • Emergencies

2 July 2019

CEA checklist for Sudanese Red Cross Society

Resource type:

Tool

Organisation:

Sudanese Red Cross Society

A Community Engagement and Accountability checklist which is intended as guidance for SRCS branches in Somaliland and Puntland, which provides a systematic checklist of actions in relation to CEA activities.

  • Africa
  • Checklist
  • Communication

1 July 2019

Youth and migration in Europe

Resource type:

Training Material

Organisation:

IFRC

A powerpoint presentation about the IFRC’s European Youth Network. It details the youth work of the various national societies and the challenges they face.

  • Displacement
  • Migrants
  • Migration

1 July 2019

UNICEF guide to strategic communication for behaviour and social change

Resource type:

Tool

Organisation:

UNICEF

A communication strategy produced by UNICEF to promote behavioural and social change in South Asia.

  • Behaviour change
  • Communication

29 June 2019

Community Engagement and Accountability: Good practices from around the world

Resource type:

Publication

Organisation:

IFRC

An IFRC booklet on ‘Community Engagement and Accountability: Good Practices from Around the World’. It features some of the IFRC’s emergency and long-term community engagement and accountability initiatives.

  • Accountability
  • Emergencies
  • Good practice