Institutionalisation
It is essential to integrate community engagement and accountability components into all aspects of your work.
This should be treated as a priority at both organisational and operational levels.
The range of case studies and guides on this hub will help you to institutionalise community engagement and accountability where you are.

Search results
3 July 2019
Communicating with beneficiaries: a two-way dialogue
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Case StudyOrganisation:
IFRCAn IFRC case study on ‘Communicating with Beneficiaries: a Two-Way Dialogue’, a beneficiary communications programme in Pakistan which uses means such as radio, SMS and face-to-face contact to communicate with people.
3 July 2019
PASSA Youth manual and toolkit
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Training MaterialOrganisation:
IFRCAn IFRC manual on PASSA Youth (Participatory Approach for Safe Shelter and Settlements Awareness). It is part of the IFRC’s Youth Engagement Strategy to engage children and young people in affected communities.
2 July 2019
Communication is aid – video
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VideoOrganisation:
CDA CollaborativeThis 'Communication is Aid' animation was produced to demonstrate the positive impact of two-way communication with crisis-affected populations.
2 July 2019
Building a global alliance on adaptive management
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ReportOrganisation:
Overseas Development InstituteA multi-agency report recommending the use of ‘adaptive management’, to ensure that evidence-based decision-making informs programme delivery.
2 July 2019
Accountability to affected populations, tools to assist in implementing the IASC AAP commitments
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ToolOrganisation:
Inter Agency Standing CommitteeA collection of tools issued by the IASC (Inter-Agency Standing Committee) to improve AAC (Accountability to Affected Populations). These include planning, assessment and review tools.
2 July 2019
CDAC communication training templates
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Training MaterialOrganisation:
CDA CollaborativeA range of templates and resources from CDAC, to support humanitarian responders in their Community Engagement and Accountability programmes. It includes toolkits, reports and a stakeholder mapping template.
2 July 2019
Communication for Development (C4D): Global progress and country-level highlights across programme areas
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ReportOrganisation:
UNICEFA report from UNICEF presenting the organisation’s C4D (Communication for Development) framework, guiding principles and the strategic context for its implementation.
2 July 2019
Protecting people in locally led disasters
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ReportOrganisation:
Australian Red CrossA report produced by the Australian Red Cross entitled ‘Protecting People in Locally Led Disaster Response’. It looks at the protection challenges and opportunities in locally led crisis response.
2 July 2019
CEA checklist for Sudanese Red Cross Society
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ToolOrganisation:
Sudanese Red Cross SocietyA Community Engagement and Accountability checklist which is intended as guidance for SRCS branches in Somaliland and Puntland, which provides a systematic checklist of actions in relation to CEA activities.
1 July 2019
Youth and migration in Europe
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Training MaterialOrganisation:
IFRCA powerpoint presentation about the IFRC’s European Youth Network. It details the youth work of the various national societies and the challenges they face.
1 July 2019
UNICEF guide to strategic communication for behaviour and social change
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ToolOrganisation:
UNICEFA communication strategy produced by UNICEF to promote behavioural and social change in South Asia.
29 June 2019
Community Engagement and Accountability: Good practices from around the world
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PublicationOrganisation:
IFRCAn IFRC booklet on ‘Community Engagement and Accountability: Good Practices from Around the World’. It features some of the IFRC’s emergency and long-term community engagement and accountability initiatives.
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