COVID-19 Resources

Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine COVID-19 responses. You can use the tools and resources in this section to incorporate CEA into your COVID-19 operations. All resources can be found in list format here. Visit Saving Lives & Livelihoods (SLL) programme resources here

New

1 December 2022

Guyana COVID-19 Perception Study 2022 (summary)

Type:

Report

Organization:

Guyana Red Cross, IFRC

This document contains a summary analysis of findings from six focus groups and an online perception survey, developed by the Guyana Red Cross Society with support from the IFRC CEA Americas team, on the COVID-19 perceptions of migrant population; members of indigenous peoples in a situation of migration; and members of local indigenous peoples. Additionally, it contains CEA recommendations and action points.

  • COVID-19
  • Focus group discussion
  • Indigenous populations
  • Migrants
New

1 December 2022

Guyana COVID-19 Perception Study 2022

Type:

Report

Organization:

Guyana Red Cross, IFRC

This document contains an analysis of findings from six focus groups and an online perception survey, developed by the Guyana Red Cross Society with support from the IFRC CEA Americas team, on the COVID-19 perceptions of migrant population; members of indigenous peoples in a situation of migration; and members of local indigenous peoples. Additionally, it contains CEA recommendations and action points.

  • COVID-19
  • Focus group discussion
  • Indigenous populations
  • Migrants

10 October 2022

CEA in Covid-19, highlights

Type:

Case Study

Organization:

IFRC

This document highlights just some of the activities and impacts achieved by the Red Cross Red Crescent Movement supporting communities around the world during COVID-19.

  • Advocacy
  • COVID-19
  • Data analysis
  • Focus group discussion

22 August 2022

Covid-19 Toolkit

Type:

Tool

Organization:

IFRC

After two and a half years since the beginning of the COVID-19 pandemic, it would seem that the emergency is over, however there is still much work to be done and it is key to raise awareness as well as to inform about the situation. For this reason, the Americas CEA and Communications teams have created an updated Toolkit that includes key messages, social media resources, videos, graphics, audios, podcasts and documents of interest.

  • COVID-19
  • Social media
  • Spanish
  • Vaccines

7 July 2022

Community feedback report Asia Pacific region (feb-may 2022)

Type:

Report

Organization:

IFRC

A community feedback report documenting community questions on COVID-19 in Asia Pacific, including questions on vaccination centres for booster shots, blood donations related to COVID-19, and other rumours on vaccines safety.

  • Community feedback
  • COVID-19
  • Vaccines

31 May 2022

Harnessing Interagency support for RCCE in COVID-19

Type:

Case Study

Organization:

IFRC, RCCE Collective Service, Zimbabwe Red Cross

This case study explores how, in Zimbabwe, systems and platforms have been developed to ensure information on COVID-19 from the local level is able to inform broader, provincial, national, and regional responses to the pandemic.

  • Community-led solutions
  • COVID-19
  • RCCE Strategy
  • Zimbabwe

31 May 2022

4Ws, feedback, innovation and coordination in COVID-19

Type:

Case Study

Organization:

Collective Service RCCE, IFRC, Kenya Red Cross

This case study explores how, in Kenya, an interagency “4Ws” Risk Communication and Community Engagement (RCCE) dashboard has been set up to map RCCE COVID-19 activities, showing who is doing what, where, and when.

  • COVID-19
  • Dashboard
  • Kenya
  • RCCE Strategy

31 May 2022

National-level risk communication and community engagement coordination

Type:

Case Study

Organization:

IFRC

A case study on how Eswatini has adopted a ‘strategic pillar’ approach to coordinate the many actors involved in their COVID-19 response. This approach is based on engaging partners around eight critical areas of work, with Risk Communication and Community Engagement (RCCE) one of the areas granted its own pillar.

  • COVID-19
  • Eswatini
  • RCCE Strategy

30 May 2022

Adapting an Ebola feedback mechanism for COVID-19

Type:

Case Study

Organization:

Croix-rouge du Congo, IFRC, Social + behaviour change, UNICEF

A case study on how, in DRC, an interagency community feedback mechanism originally established to better understand people’s perceptions of the Ebola virus has been adapted to gather insights on COVID-19, helping to guide and shape the response at local and national levels.

  • Community feedback
  • COVID-19
  • DRC
  • Ebola

11 May 2022

COVID and pregnancy toolkit

Type:

Tool

Organization:

IFRC

IFRC’s Americas Community Engagement and Accountability (CEA), Communication and Health areas have created a toolkit with the objective of providing resources and ideas for National Societies to deliver information (through different channels) to pregnant and breastfeeding women to prevent COVID-19.

  • Spanish
  • Toolkit
  • Vaccines
  • Pregnancy

13 April 2022

Community feedback webinar series | COVID-19 vaccine boosters

Type:

Webinar

Organization:

IFRC

The community Feedback Webinar series aims to leverage RCCE/CEA technical support to strengthen the responses to COVID-19 undertaken by each African National Society by promoting monthly interactive discussions and peer learning opportunities across the Africa region. This time we will be discussing how to address concerns and misinformation around COVID-19 boosters joined by the Malawi Red Cross. Brief reports in English and French are also available to support the discussions.

  • Feedback
  • French
  • Misinformation/ rumours
  • Vaccines

1 April 2022

Social media in COVID-19 response – Bulgaria, Georgia, and IFRC

Type:

Case Study

Organization:

IFRC

These case studies look at some of the different approaches National Societies have taken to maintain interaction with communities during COVID-19, the impact social media has had, and how these new ways of working can be integrated into National Societies’ day-to-day activities in a post-COVID world.

  • Social media