2-way communication
Using trusted, accurate ways of communicating with the local community allows them to receive and share messages. These resources and tools will help you to develop, plan and deliver messages to communities in the most appropriate ways.
18 June 2019
IVR scripts
Type:
ToolOrganization:
IFRCA collection of scripts used by the Red Cross as part of their IVR (Interactive Voice Response) telephone line service, to support CEA activity. Topics include disaster preparedness, health and…
18 June 2019
SMS emergency messaging
Type:
ToolOrganization:
IFRCExamples of SMS messages from the IFRC, forming part of their Community Engagement and Accountability activities.
18 June 2019
Disaster preparedness SMS campaigns (Haiti)
Type:
ToolOrganization:
IFRCA document outlining the Red Cross disaster preparedness SMS campaigns in Haiti, which formed part of the Community Engagement and Accountability response.
18 June 2019
Standard Operating Procedures for the issuing of SMS
Type:
ToolOrganization:
IFRCA Standard Operating Procedures template for issuing SMS to affected communities. This document was produced for the Sierra Leone Red Cross Society (SLRCS) & the internet service provider SierraTel and…
18 June 2019
SMS checklist for emergencies
Type:
Training MaterialOrganization:
IFRCAn SMS checklist template to support with the use of SMS in Community Engagement and Accountability (CEA) activities. This document was produced for the Sierra Leone Red Cross Society (SLRCS)…
17 June 2019
Print and graphics: visual identity guidance and tools
Type:
Training MaterialOrganization:
IFRCIFRC guidelines about visual communication and the visual identity of the International Federation of Red Cross and Red Crescent Societies.
Page 9 of 10