Assessments and surveys

Community engagement and accountability is an important component of any assessment, as it helps to capture vital information that may not be available from other sources.

Use these tools and resources to make sure that your assessment is transparent and captures the views and opinions of communities you work with.

Three Ugandan Red Cross workers in Red Cross vests are looking at information on two mobile smartphones.

Search results

2 April 2020

Case study: Assessment report, Red Cross Multi-functional Centre of Thessaloniki

Resource type:

Case Study

Organisation:

IFRC

This case study details the work of The Red Cross Multifunctional Centre (MFC) in Thessaloniki to establish a system to listen, collect, analyse, respond to and act on feedback to understand better the aspect of the challenges that the migrants and refugees face in their daily life in Thessaloniki.

  • Assessments
  • Migrants
  • Migration

2 April 2020

Information and communication needs assessment: toolkit

Resource type:

Tool

Organisation:

IFRC

These assessment tools were used for the Information and Communication Needs Assessment report to understand the information and communication needs of refugees and migrants in the Venezuela Situation. They were created jointly by UNHCR and IFRC with the support of the CWC/C4D group at regional level.

  • Assessments
  • Migrants
  • Migration

2 April 2020

Information and communication needs assessment

Resource type:

Report

Organisation:

IFRC

An IFRC-UNHCR produced report on information and communication needs of migrants and refugees from Venezuela. This research demonstrates the need for increased community engagement and participation of refugees, migrants and host communities throughout all interventions, and the need for providing reliable information through trusted channels.

  • Assessments
  • Migration
  • Refugees

2 April 2020

EVCA Guide

Resource type:

Tool

Organisation:

IFRC

The Enhanced Vulnerability and Capacity Assessment (EVCA) is a participatory process developed for communities to become more resilient through the assessment and analysis of the risks they face and the identification of actions to reduce these risks.

  • Assessments
  • Participation
  • EVCA

1 April 2020

Data protection flyer

Resource type:

Infographic

Organisation:

IFRC

This flyer produced by the IFRC provides advice on how to ensure that personal data is properly protected when carrying out community engagement activities.

  • Leaflets and posters
  • Data collection
  • Data protection

30 March 2020

CEA assessment report – community based migration programme in Turkey

Resource type:

Report

Organisation:

IFRC

An assessment report analysing information needs, access to and preferences in using communication channels, community structures, social cohesion and behaviours of refugees and host communities in Turkey, and staff and volunteers’ capacities at Turkish Red Crescent Community Centres.

  • Communication
  • Community
  • Refugees

3 July 2019

Mobile rapid assessment: connecting the communities at risks

Resource type:

Report

Organisation:

IFRC

A report from the Indonesian Red Cross on Mobile Rapid Assessment: Connecting the Communities at Risk. It details how mobile applications are used as a rapid assessment tool to empower communities to protect themselves.

  • Assessments
  • Mobile
  • Rapid assessments

3 July 2019

Beneficiary Communications and Accountability baseline assessment grid

Resource type:

Tool

Organisation:

IFRC

An IFRC ‘Beneficiary Communications and Accountability Baseline Assessment Grid’, which looks at the institutional capacity for CEA in response, recovery and development.

  • Accountability
  • Disaster
  • Response

3 July 2019

Communicating in recovery

Resource type:

Tool

Organisation:

Australian Red Cross

A guide from the Australian Red Cross on ‘Communicating in Recovery’, for people or organisations working and managing information in a post emergency/disaster environment. It can be adapted to different situations.

  • Disaster
  • Emergencies
  • Recovery

2 July 2019

Communication needs assessment toolkit

Resource type:

Tool

Organisation:

CDA Collaborative

A suite of tools, developed by CDAC Network and ACAPS, that provide guidance for humanitarian responders to assess and determine how to enhance communication with communities at different stages of an emergency.

  • Communication

2 July 2019

Listen, Learn, Act e-training

Resource type:

Training Material

Organisation:

Ground Truth

This 'Listen, Learn, Act' online training from Fabo.org covers methodology for monitoring quality and accountability to affected people, using performance measures including Sphere and the Core Humanitarian Standard.

  • Feedback
  • Participation

29 June 2019

Monitoring Perceptions of People Served by the Red Cross in Austria: a case study by IFRC

Resource type:

Case Study

Organisation:

IFRC

An IFRC case study on ‘Monitoring Perceptions of People Served by the Red Cross in Austria and Their Field Staff’. https://groundtruthsolutions.org/.

  • Monitoring
  • Restoring family links