2-way communication
Using trusted, accurate ways of communicating with the local community allows them to receive and share messages. These resources and tools will help you to develop, plan and deliver messages to communities in the most appropriate ways.
29 June 2019
General information on Zika for the elderly
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ToolOrganization:
IFRCAn IFRC general information leaflet on Zika for the elderly, which includes what the Red Cross is doing to prevent the spread of the virus.
29 June 2019
A guide for the media on communicating in public health emergencies
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ToolOrganization:
BBC MediaA BBC Media Action guide created for the IFRC, on communicating in public health emergencies. More resources are available on the BBC website: https://www.bbc.co.uk/mediaaction/research-and-insight.
19 June 2019
Devising and customising key messages
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Training MaterialOrganization:
BBC MediaA presentation produced for a BBC Media Action training workshop, about how to customise key messages during a humanitarian crisis. It covers identification of key messages and methods of delivery (SMS, radio, TV).
18 June 2019
IVR scripts
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ToolOrganization:
IFRCA collection of scripts used by the Red Cross as part of their IVR (Interactive Voice Response) telephone line service, to support CEA activity. Topics include disaster preparedness, health and first aid.
18 June 2019
SMS emergency messaging
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ToolOrganization:
IFRCExamples of SMS messages from the IFRC, forming part of their Community Engagement and Accountability activities.
18 June 2019
Disaster preparedness SMS campaigns (Haiti)
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ToolOrganization:
IFRCA document outlining the Red Cross disaster preparedness SMS campaigns in Haiti, which formed part of the Community Engagement and Accountability response.
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