2-way communication

Using trusted, accurate ways of communicating with the local community allows them to receive and share messages.

These resources and tools will help you to develop, plan and deliver messages to communities in the most appropriate ways.

Red Cross volunteers help Ecuadorian migrants to contact their families by offering a free call service with smartphones

Search results

2 July 2019

Spanish zika epidemic CEA materials

Resource type:

Tool

Organisation:

IFRC

A selection of resources, including Spanish language posters, leaflets and comic strips about the Zika virus, produced by the IFRC. Includes information about symptoms, prevention, and advice for pregnant women.

  • Disease
  • Epidemics
  • Health

29 June 2019

Poster – Hotline Information

Resource type:

Infographic

Organisation:

IFRC

This poster provides information on a Red Cross hotline with the relevant telephone numbers, opening hours, available languages and more.

  • Asylum
  • Asylum seekers
  • Displacement

29 June 2019

Poster – Navigating floods safety tips

Resource type:

Infographic

Organisation:

Sri Lanka Red Cross

A poster produced by the Sri Lanka Red Cross providing safety tips in the event of a flood. These include evacuation, moving to higher ground, having an emergency preparedness kit ready and waiting for media updates.

  • Disaster
  • Emergencies
  • Flood

29 June 2019

Validating Key Messages on zika in Indigenous Communities in Colombia

Resource type:

Video

Organisation:

Colombian Red Cross

A YouTube video produced by the IFRC and Columbian Red Cross to educate the community on zika prevention and awareness, as part of a wider commitment to Community Engagement and Accountability.

  • Communication
  • Disease
  • Epidemics

29 June 2019

Communications with communities in disaster emergency response and recovery: volunteers guidelines

Resource type:

Tool

Organisation:

IFRC

IFRC guidelines for volunteers on ‘Communication with Communities in Disaster Emergency Response and Recovery’. They cover how to ensure effective two-way communications in disaster situations.

  • Communication
  • Disaster
  • Emergencies

29 June 2019

Poster/Flyer – Useful items and supplies to ensure you are prepared during an emergency or disaster

Resource type:

Infographic

Organisation:

Antigua and Barbuda Red Cross

An infographic produced by the Antigua and Barbuda Red Cross about being prepared for an emergency or disaster. It includes practical advice about what to pack, such as a radio, medication, food and blankets.

  • Crisis
  • Disaster
  • Emergencies

29 June 2019

Poster/Flyer – Flood preparedness checklist

Resource type:

Infographic

Organisation:

Antigua and Barbuda Red Cross

A Flood Preparedness Checklist produced by the Antigua and Barbuda Red Cross. It includes advice on how to remain safe in the event of a flood, such as avoiding floodwaters and evacuating to higher ground.

  • Emergencies
  • Flood

29 June 2019

Poster – Protecting the elderly from zika

Resource type:

Infographic

Organisation:

IFRC

An IFRC poster on protecting the elderly from Zika. It includes information about how the virus is spread, and what measures can be taken to avoid infection.

  • Disease
  • Epidemics
  • Health

29 June 2019

General information on Zika for the elderly

Resource type:

Tool

Organisation:

IFRC

An IFRC general information leaflet on Zika for the elderly, which includes what the Red Cross is doing to prevent the spread of the virus.

  • Disease
  • Health
  • Health communications

29 June 2019

A guide for the media on communicating in public health emergencies

Resource type:

Tool

Organisation:

BBC Media

A BBC Media Action guide created for the IFRC, on communicating in public health emergencies. More resources are available on the BBC website: https://www.bbc.co.uk/mediaaction/research-and-insight.

  • Emergencies
  • Epidemics
  • Health

19 June 2019

Devising and customising key messages

Resource type:

Training Material

Organisation:

BBC Media

A presentation produced for a BBC Media Action training workshop, about how to customise key messages during a humanitarian crisis. It covers identification of key messages and methods of delivery (SMS, radio, TV).

  • Communication
  • Disaster
  • Emergencies

18 June 2019

IVR scripts

Resource type:

Tool

Organisation:

IFRC

A collection of scripts used by the Red Cross as part of their IVR (Interactive Voice Response) telephone line service, to support CEA activity. Topics include disaster preparedness, health and first aid.

  • Aid
  • Disaster
  • Emergencies