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Institutionalising CEA
- 1. Strengthen CEA understanding and capacity at all levels in the National Society
- 2. Allocate resources, including funding and staff
- 3. Integrate CEA into all strategies, values, plans, policies, and tools so it becomes a way of working for all staff and volunteers
- 4. Establish a community feedback mechanism, with processes for managing sensitive complaints
1. Strengthen CEA understanding and capacity at all levels in the National Society
Build leadership buy-in
Develop a CEA policy
Develop a CEA strategy or plan
- Tool 3: Self-assessment and planning workshop
- Tool 4: Template CEA strategy
- Tool 5: Template CEA workplan
- Tool 6: CEA budgeting template
Adopt KPIs to measure how the National Society is being accountable to communities
Train staff and volunteers on CEA
2. Allocate resources, including funding and staff
Allocate core funds
Identify staff to lead on CEA
3. Integrate CEA into all strategies, values, plans, policies, and tools so it becomes a way of working for all staff and volunteers
Include commitments to accountability in mission statements and values (no tools)
Integrate CEA in annual plans, budgets and technical sectors’ plans, tools, and guidelines
Include expectations to engage and be accountable to communities in staff and volunteer job descriptions, inductions, and appraisal processes
- Tool 10: Code of Conduct briefing
- Tool 8: CEA job descriptions
- Tool 9: CEA briefing for staff and volunteers